Terms of service
Terms of Service
These Terms of Service apply to all purchases and use of the Number Artist online store.
By accessing our store or placing an order, you agree to these terms.
Products and Orders
We sell paint-by-numbers kits, including personalized products created from customer-submitted images.
Product images and colors may vary slightly depending on screen settings, printing, materials, and production methods.
We reserve the right to refuse, cancel, or limit an order in cases of pricing errors, product unavailability, suspected fraud, payment issues, or misuse of the store.
If a canceled order has already been paid, the amount will be refunded to the original payment method.
Custom Products
Customers are responsible for submitting clear, suitable, and legally authorized images for custom products.
By uploading an image, you confirm that you own it or have permission to use it.
Custom orders cannot normally be changed or canceled once production has started.
We may reject images that are unlawful, offensive, inappropriate, technically unsuitable, or that violate the rights of others.
Prices and Payments
Prices are displayed in the currency shown in the store.
Shipping charges, taxes, and any additional costs will be shown before checkout when applicable.
Payments are processed through Shopify and the available third-party payment providers.
Shipping and Delivery
Customers must provide complete and accurate delivery information.
Estimated delivery times are not guaranteed and may be affected by production, carrier delays, customs, holidays, weather, or other circumstances outside our control.
Further information is available in our Shipping Policy.
Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Return and Refund Policy.
Custom products are generally non-returnable unless they arrive damaged, defective, incorrect, or significantly different from the approved order details.
Intellectual Property
All website content, including text, graphics, product designs, logos, images, and branding, belongs to Number Artist or its licensors and may not be copied, reproduced, or used commercially without permission.
Customers retain ownership of the personal images they upload.
Prohibited Use
You may not use the store to:
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Commit fraud or unlawful activity;
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Upload content you do not have permission to use;
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Infringe copyrights, privacy rights, trademarks, or other rights;
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Attempt to access or damage our systems;
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Submit harmful software or misleading information;
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Resell, reproduce, or misuse our website content without authorization.
Disclaimer
Our products are intended for creative and recreational use.
Results may vary depending on the submitted image, painting technique, lighting, materials, and customer expectations.
We do not guarantee that every customized product will reproduce every detail of the original image exactly.
Limitation of Liability
To the extent permitted by law, Number Artist is not responsible for indirect, incidental, or consequential losses resulting from the use of the store or products.
Nothing in these terms limits rights or liabilities that cannot legally be excluded.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms of Service when our services, business practices, or legal obligations change.
The current version will be published in the store.
Governing Law
These terms are governed by the laws applicable to the customer and the transaction, without limiting any mandatory consumer rights.
Contact
For questions about these terms, contact:
Number Artist
Email: numberartiststore@support.com